





Oliver – Lightweight Jacket – Refined Summer Design

Frequently Asked Questions
Here you will find answers to our most frequently asked questions.
When will my order be shipped?
All orders are shipped with Canada Post. Orders placed before 11:00 PM (Eastern Time) are dispatched the next business day, at no additional cost. We ensure reliable and secure delivery with every shipment.
Can I return a product if it does not meet my expectations?
You may return your order within 30 days of receipt in a simple and convenient manner. We ensure the return process is clear and straightforward, so you can proceed with confidence.
What payment methods are accepted?
We accept Visa, Mastercard, Apple Pay, and Google Pay.
What should I do if a product does not meet my expectations?
If a product does not meet your expectations, you may return it within 30 days of receiving your order. Please contact us, and we will provide you with clear guidance on the return process.
How can I contact you if I need assistance?
You may contact us by email at aurumretailgroup@gmail.com. We respond within 24–48 business hours.
Spring 2026








